Alcatel-Lucent Enterprise OmniPCX™ Enterprise Communication Server
Gobaleconomic, social, and technological shifts have changed the pace for the enterprise, and business cycles that used to take days now takehours. Today’s business environment crosses traditional enterprise boundaries: remote offices,global work teams, mobile professionals, home workers and third-party partners are all partof today’s enterprise.
Unified communications create new opportunities to increase employee productivity and customer satisfaction in this changing environment.
ALCATEL-LUCENT ENTERPRISE OPENTOUCH™ SUITE
The Alcatel-Lucent OpenTouch™ Suite delivers high-quality unified communications. It is a modular software suite for large organizations that require professional business communications, multimedia collaboration at the office and on the go, customer service functionality and management services.
ALCATEL-LUCENT ENTERPRISE OMNIPCX™ ENTERPRISE COMMUNICATION SERVER (CS)
Employees who primarily work on company premises and make extensive use of voice communications benefit from OpenTouch Connection, the advanced business communications experience available on reliable desk phones, sturdy DECT or WLAN mobile handsets, and on software clients for PCs, tablets or smartphones. Users can pick the telephony features that suit their office work style from the comprehensive features offered by the embedded Alcatel-Lucent OmniPCX Enterprise CS.
Office workers enjoy high-quality wideband voice communications with easy vocal and visual guidance, and ultrafast directory look-up from the phone keyboard.
Employees who need powerful interactive visual communication will benefit from OpenTouch Conversation, the multi-device, multiparty, multimedia experience for easy collaboration at the office and on the go.
OpenTouch Conversation sessions feature voice, video, instant messaging (IM), presentation sharing, and natural conferencing capabilities to help users better engage with customers, partners and colleagues. Users are able to shift their session between their devices when they move to another location. They can create and join multiparty and multimedia conferences in a few clicks.