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LGS strengthens its commitment to quality and customer satisfaction with ISO 9001:2008 Certification

VIENNA, Va., September 9, 2009 -- LGS, a subsidiary of Alcatel-Lucent (NYSE: ALU and Euronext Paris) dedicated to serving the U.S. government community, announced it was awarded a certificate of registration for the International Quality Standard - ISO 9001:2008*. 

“Achieving the ISO 9001:2008 certification is a significant milestone for LGS,” said David Bishop, COO, LGS. “ISO certification reflects our commitment to delivering the highest quality services and products to the U.S. government.”

The ISO 9001 standard is the most widely recognized and established quality management system framework in the world.  The standard specifies requirements for organizational Quality Management Systems and is focuses on an organization's ability to meet customer requirements and continuously improve. 

The certification process focused on LGS’ Project Delivery Methodology (PDM).  PDM is LGS’s proprietary delivery process based on more than 30 years of U.S. government experience. 

“Capturing knowledge at the project level and making it available to the rest of the organization is critical to our ability to provide best-in-class performance,” said Ed Eldridge, general manager, LGS.  “PDM enables us to leverage our experience and consistently deliver the highest quality from the smallest to the largest projects.”

 

About LGS

LGS, a subsidiary of Alcatel-Lucent, designs and delivers Transformed Communications and R&D-based technology solutions to the U.S. government community.  Leveraging the world-class R&D of Alcatel-Lucent Bell Labs, with global reach and expertise, LGS challenges itself to solve the unsolvable and deliver secure, reliable, standards-based solutions to its customers.  LGS, is headquartered in Vienna, Va., in the US and with offices in Colorado, Maryland, New Jersey and North Carolina.  For more information about LGS visit www.LGSinnovations.com.

 

*LGS-Federal Solutions is ISO 9001:2008 certified.