OmniPCX Enterprise Communication Server

Voice and Video Products: OmniPCX Enterprise Communication Server

The stringent communications and security requirements of the U.S. Federal Government required it to undertake significantly more testing of voice over IP (VoIP) solutions, when compared to the commercial market, to ensure the technology could address its unique needs. Now that the government is confident of the security and reliability of VoIP as it has satisfied its technical requirements and mandates, it is looking for ways to expedite VoIP rollout while at the same time, continuing to manage the traditional analog and digital configurations that exist across many agencies.

The OmniPCX Enterprise Communication Server (CS) is a highly scalable solution based on a pure software communication server platform that provides multimedia call processing for TDM, IP and SIP phone systems used by the U.S. Federal Government. The OmniPCX Enterprise CS combines traditional telephone functions with support for Internet-based telephony and multimedia communications to create rich call-handling applications that deliver world-class telephony features.

This rich call-handling application delivers world-class telephony features and offers a choice of either centralized or decentralized IP telephony solutions. The OmniPCX Enterprise CS provides the building blocks for any IP and/or legacy communications solution, incorporating the latest Linux, XML, SIP, and VXML technologies, and open standard practices such as QSIG, ITU-T H.323, CSTA, and SIP. It offers broad scalability ranging from 10 to 100,000 users, who can be spread across multiple geographical sites. Plus, it offers highly reliable, real-time, carrier-grade performance solutions with an unmatched 99.999 percent uptime.

OmniPCX Enterprise CS Features and Benefits:

• Architectural flexibility: enables centralized or decentralized IP configurations, a choice of IP, IP/TDM or TDM, minimizing additional investment and enabling a smooth migration at your own pace, when and where it makes financial sense. The OmniPCX Enterprise features a native SIP controller that provides an unmatched level of services on in-house or third party SIP phones, including a full third party call control from applications.
• Simplified management: because the same network management software is used across the enterprise, independent of the underlying infrastructure. The OmniVista Network Management System is a single, open management platform designed to manage and control a global, OmniPCX IP communication solution.
• Intelligent networking: reducing the cost to support all users at different sites. For instance, feature transparency across servers, or advanced route selection (ARS) is available from any site without having to duplicate the software at each site. A single image across fully networked servers provides simplified management of large and very large configurations.
• Openness, interoperability and integrated solutions: the OmniPCX Enterprise integrates open standards and state-of-the-art technologies to provide a very flexible solution. LGS Innovations helps maximize customer investment returns by simplifying the interworking and integration of its solutions within existing or future communication environments. This is supported by hundreds of applications validated through our partner program.

Several features make the OmniPCX Enterprise CS the best solution for the U.S. Federal Government’s VoIP transition.

• Ease-of-use: Easy to manage, deploy and maintain
• Lower total cost of ownership (TCO): Fast and simple deployment and maintenance, reduced cost for integrating new applications, lower telecom bills from the use of VoIP, and improved user efficiency
• Improved communication: Boosts employee productivity and customer interaction by delivering full services to all staff members at all locations
• Protects IT investment: The same advanced features available to the largest organizations are also available to medium-sized organizations, without needing dedicated, high-level technical resources and staff
• Future-proof: Enables smooth migration towards new multimedia communications, fit for the existing network and IT infrastructure

The OmniPCX Enterprise CS also provides a rapid and measurable return on investment and visible savings for the U.S. Federal Government and, ultimately, taxpayers:

• Shared bandwidth in multi-site networking yields 5 percent to 30 percent savings in subscription and communication costs

• Centralizing applications yields 5 percent to 20 percent savings in carrier subscription and communication costs

• Integrated management of data and voice networks yields 10 percent to 40 percent savings

• Centralized maintenance, upgrades and related operations yield 5 percent to 20 percent savings

• Moves, adds and changes (MACs) yield 20 percent to 30 percent savings
  • Results in a 30 percent to 60 percent savings in cabling

• Fixed-mobile convergence solutions (cellular extension and dual-mode Wi-Fi/SIP) yield 10 percent to 20 percent savings of cellular costs

• Faster response from embedded IP contact center improves customer satisfaction

• Smooth migration path yields 5 percent to 20 percent savings in annual PBX hardware investment

LGS Innovations Expertise in VoIP Transformation

LGS Innovations has a long history of delivering innovation, quality and technical excellence with secure, reliable, standards-based solutions for its U.S. Federal Government customers. We have worked with our customers through multiple generations of communications and networking technologies, and have a deep understanding of the unique communications and networking challenges facing our customers – including the need for cost savings and leveraging investments in legacy technologies.

As a result of its history, LGS Innovations is uniquely equipped to meet the government’s challenges and has the capabilities to research, design, build, and support networking and communications solutions. This transforms the government’s ability to quickly and securely send and receive information of all kinds – anywhere, at any time, on any device.

As an independent subsidiary of Alcatel-Lucent, LGS Innovations solely serves the U.S. Federal Government with the ability to leverage the expertise of our parent company to apply its cutting-edge research, communications insight, and commercial best practices to develop and deploy networking and communications solutions that meet the unique requirements of our customers. This relationship ensures that we deliver the highest quality products, services, solutions, and research available.

We also understand that U.S. Federal Government requirements differ from the commercial sector when it comes to secure, reliable networking solutions. For our customers, the rapid growth of security threats is more than a matter of cybercrime—it can be a matter of national security. Tapping into Bell Labs’ innovation and carrier class roots, along with Alcatel-Lucent’s experience securing carrier networks for governments around the world, LGS Innovations delivers security from within the network that protects networks, people, processes, and knowledge.