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Maintenance, Repair and Support

LGS Innovations Maintenance, Repair, and Support Services

LGS Innovations is a trusted partner to the U.S. Federal Government, helping agencies address their networking and communications challenges. Working together to reshape the way the U.S. Federal Government communicates ¬– and to prepare it to meet immediate and future information demands – our partnership extends far beyond the initial engagement, to encompass the entire product lifecycle with maintenance, repair, and support services.

Customer service and 24-hour remote technical support for LGS Innovations products, services, and solutions is provided by our parent company, Alcatel-Lucent. Offering practical, comprehensive assistance, LGS Innovations and Alcatel-Lucent help the U.S. Federal Government get the most out of our networking and communications products throughout their product lifestyle. Easy-to-use online resources offer immediate access to product information and self-service tools; expert technicians are also on-hand to provide assistance as needed. In addition, Alcatel-Lucent offers training courses to help customers develop their networking knowledge and skills.

We are committed to providing Product Lifecycle Management Solutions. Maintenance, Repair, and Support Services include the following: