5620 Service Aware Management (SAM)

The 5620 SAM provides end-to-end service-aware management of all-IP networks and the services they deliver, taking service providers well beyond the traditional boundaries of element- and network-management systems. The 5620 SAM manages all network domains end-to-end in the High Leverage Network, as well as the multiple interdependent layers that service delivery depends on. With unified element, network and service-aware management, service providers can more effectively manage mobile, business and residential services.

Benefits include:

• An easy-to-use GUI that accelerates configuration and provisioning tasks; automation further accelerates tasks and minimizes the time and costs associated with the errors that commonly occur when a command line interface is used
• Common provisioning for Layer 2 and Layer 3 services to reduce the cost of delivering different service types
• Templates that allow service providers to customize 5620 SAM workflows for integration with existing processes and workflows
• Extensive service assurance capabilities that let government agencies proactively identify problems before they affect users
• Powerful troubleshooting tools that help service providers quickly pinpoint the root cause of problems for speedy resolution
• Unprecedented real-time visualization, surveillance and troubleshooting for dynamic IP/MPLS networks and services
• Open interfaces that enable integration with custom web portals, Operations Support Systems (OSSs) and Business Support Systems (BSSs)